Refund policy

Cancellation & return policy on special order

  • Items marked as Special Order cannot be cancelled.
  • Items marked as Special Order are final sale and non-returnable. See product page for exclusions and exceptions.
  • Custom or personalized items are not returnable, unless received damaged or defective.
  • If an item arrives damaged or defective, let us know within 48 hours of delivery and we will make arrangements for a replacement or refund if necessary.